Privacy Policy
Effective Date: September 30, 2025
Last Updated: November 1, 2025
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INTRODUCTION
Tidy Heidi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tidyheidi.com or use our virtual assistance, project management, and organizational services.
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INFORMATION WE COLLECT
Personal Information
We may collect the following personal information:
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Name and contact information (email address, phone number, mailing address)
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Business information (company name, job title, industry)
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Project details and organizational needs
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Communication preferences
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Payment and billing information
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Photos and documentation of spaces/projects (with your consent)
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Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address and device information
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Browser type and version
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Pages visited and time spent on our site
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Referring website information
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Cookies and similar tracking technologies
HOW WE USE YOUR INFORMATION
We use your information to:
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Provide virtual assistance, project management, and organizational services
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Schedule and conduct consultations
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Communicate about your projects and services
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Process payments and maintain billing records
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Improve our services and website functionality
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Send service updates and promotional materials (with your consent)
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Comply with legal obligations
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INFORMATION SHARING AND DISCLOSURE
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
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Service Providers:
With trusted third-party vendors who assist in providing our services
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Legal Requirements:
When required by law or to protect our rights
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Business Transfers:
In connection with a merger, sale, or transfer of business assets
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Consent:
With your explicit permission
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DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
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DATA RETENTION
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project-related information may be retained for up to 7 years for business and tax purposes.
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YOUR RIGHTS
Depending on your location, you may have the following rights:
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Access: Request access to your personal information
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Correction: Request correction of inaccurate information
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Deletion: Request deletion of your personal information
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Portability: Request transfer of your data
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Opt-out: Unsubscribe from marketing communications
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Restriction: Request limitation of processing
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COOKIES AND TRACKING
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
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THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
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CHILDREN'S PRIVACY
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
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CALIFORNIA PRIVACY RIGHTS (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.
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EUROPEAN PRIVACY RIGHTS (GDPR)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to data portability and the right to lodge a complaint with a supervisory authority.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
CONTACT INFORMATION
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us via email:
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